Orthodontic Help When You Need It Most
Orthodontic concerns do not always happen during business hours. A loose bracket or irritating wire can feel stressful when you are not sure what to do next. Our team monitors calls after hours so you can reach out, get guidance, and know the right next step to keep your treatment moving forward.
How To Get In Touch With Us
During Business Hours
Call our office and our team will help determine if you need to be seen and when to schedule your visit.
Outside Business Hours
Try the tips listed below first to see if the issue can be managed at home. If the discomfort continues or you are unsure what to do, call at our emergency line and we will guide you on the next steps. We monitor these calls and respond as quickly as possible for urgent concerns.
How We Can Help
Common concerns we can help with include:
- Loose brackets
- Lost tie wires or elastic bands
- Soreness from braces
- Pokey wires or soft tissue irritation
What To Do If Something Happens
Loose Bracket
If the bracket is still attached to the wire, leave it in place. If it feels uncomfortable, cover it with orthodontic wax. If it comes off completely, keep it and bring it to your next appointment. Never connect elastics to a loose bracket.
Lost Tie Wire Or Elastic Band
Call the office to ask if an appointment is needed and let the assistant know at your next visit.
Soreness From Braces
Rinse with warm saltwater to soothe the area. You may take the same pain reliever you would use for a headache or muscle soreness. Cold foods or drinks can also provide temporary relief.
Pokey Wire Or Irritation
Cover the end of the wire or bracket with orthodontic wax to protect the area until we can see you during business hours.
We Are Here When You Need Us
Unexpected orthodontic concerns can feel overwhelming, but you are not on your own. If you need guidance or believe your situation is urgent, contact us so we can help you decide the next step and keep your treatment on track.